Privacy policy

Effective Date: January 1st 2025

This Privacy Policy explains how Retroshots (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from retroshots.co (the “Site”), or otherwise engage with us. It also outlines your rights and choices regarding that information.

Please review this policy carefully

What Personal Information We Collect

Information you provide directly:

  • Name, email, phone number, billing/shipping address
  • Payment confirmation and order details
  • Account information (if applicable)
  • Messages or customer service interactions

Information we collect automatically:

  • Device type, browser, IP address, interaction logs
  • Shopping behavior and usage patterns via cookies or similar tech

Information from third parties:

  • Payment gateways and platforms (e.g., Shopify)
  • Analytics providers and advertising networks

How We Use Your Information

We use your personal information to:

  • Process and deliver orders
  • Process payments and returns
  • Communicate with you (order updates, support)
  • Provide promotions or marketing offers
  • Improve our Site and services
  • Prevent fraud and ensure platform security

3. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and collect analytics data.

You may disable cookies in your browser settings, but this may limit some features of the Site.

Note: Our Site does not respond to “Do Not Track” browser signals.

User Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data
  • Delete your information
  • Receive a copy of your data (data portability)
  • Opt out of targeted advertising
  • Restrict or object to data processing
  • Withdraw consent at any time

To exercise your rights, email hello@retroshots.co. We may need to verify your identity first.

How We Share Your Information

We may share your data with:

  • Service providers (e.g., shipping, payment processing, IT support)
  • Advertising or analytics partners
  • Government or legal entities when required
  • Within our business group in case of mergers or legal changes
  • With your consent (e.g., social media integrations)

We do not sell your personal data.

Security and Retention

We implement reasonable security measures to protect your personal data. However, no system is completely secure.

We retain your data only as long as needed to:

  • Process orders
  • Meet legal obligations
  • Resolve disputes

Changes to This Policy

We may update this policy periodically to reflect legal, operational, or technological changes.

When we do, we’ll update the “Effective Date” and post the revised version here.

Third-Party Links

Our Site may link to third-party websites not controlled by us. We’re not responsible for their privacy practices.

You should review their policies before submitting personal information.

User-Generated Content

If you post reviews or other content publicly on our Site, it may be visible to others.
 We are not responsible for how others use that information.

Children's Privacy

We do not knowingly collect personal information from anyone under 16. If you’re a parent or guardian and believe we’ve collected data from your child, please contact us immediately.

Complaints

Have a concern about how we’re handling your data? Reach out to us at hello@retroshots.co

If you’re dissatisfied with our response, you may have the right to contact a data protection authority in your country.

International Users

If you’re visiting from outside your country of residence, your information may be processed and stored abroad.

For users in the EU or UK, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.

Contact Us

Questions? Requests? Reach out to us any time: 📧 hello@retroshots.co